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Effective communication is key

Having good communication skills is really important in helping others change their behaviour. If you are having difficulty with someones behaviour and everything you try does not work, take some time to reflect on how you have been communicating to them. Read More...

Denying feelings never helps

We all have feelings. Even though some of us may find it at times difficult to recognise or understand them. It is amazing how often we can ignore this fact and this can lead to two possible impacts. We can sometimes deny our own feelings or we deny the feelings of others. Read More...

6 reasons to avoid using punishment

It is tempting to think that using punishment will solve a behaviour problem. These behaviours need to be change but most do not need a heavy handed approach. There are some people that think using punishment is the way to go, including using physical punishment. The problem with this is: Read More...

5 common mistakes when dealing with inappropriate behaviour

There are times when someones behaviour needs to have consequences. But there is some common things people do that hinder rather than help that person change their behaviour. Five common mistakes are: Read More...

5 ways to respond to the cold shoulder

There are times when people communicate or act in a way that is dismissive, negative or lacks warmth. When this happens at the first meeting it can be awkward. But when it happens with people we know and have a ongoing relationship with like coworkers and peers, this can be difficult and creates problems. Here are 5 questions you can use to try and resolve the problem. Read More...

Goodreads.com giveaway closes with 802 interested

I offered the chance of getting 9 free copies of my book through a goodreads.com giveaway which closed recently with 802 people interest in getting a copy. For those selected to get a free copy I mailed the books today by air mail. A big thanks to everyone Read More...

5 useful phrases to use

There are many ways to say things that can help encourage appropriate behaviour. Here are 5 words or phrases that I use to describe behaviour that helps let the person know they are doing something that needs to change.
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